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Install Issue ----
PostPosted: Wed Apr 26, 2006 5:39 am Reply with quote
DanzPlace
Newbie
Joined: 26 Apr 2006
Posts: 1




I have loaded the script onto my server... but when I try to access it or the admin page all I get is a blank screen, no error messages. I have it set up on a subdomain, am I supposed to set the root path different?
Re: Install Issue ----
PostPosted: Wed Apr 26, 2006 3:44 pm Reply with quote
Chris
Site Admin
Joined: 05 Feb 2005
Posts: 304




DanzPlace wrote:
I have loaded the script onto my server... but when I try to access it or the admin page all I get is a blank screen, no error messages. I have it set up on a subdomain, am I supposed to set the root path different?


You can set the script up in a subdomain or root folder, it makes no difference, as far as the blank screen, I'm not sure why that is, you should download this script and see if it tells you anything relating to sourceguardian and steps you need to take for the script to work with it:

Code:
How-To-Install Script:
http://www.sourceguardian.com/ixeds/sg4-howto-install.zip


Using the above script, unzip and upload to your server where the script is located (inside same folder), then simply run the script from your browser such as: http://www.yourdomain.com/howto-install.php, you will see some information output onto your screen describing what steps need to be taken to make your script work on the server.

Hope this helps,
Chris Morris
PostPosted: Sat Apr 29, 2006 12:17 am Reply with quote
manish
Site Admin
Joined: 12 Apr 2004
Posts: 561
Location: India




A possible reason for this problem could be that you loaded the wrong sourceguardian loaders.

Make sure to confirm with your webhost about the server OS. In Linux you have two options 32bit and 64bit loaders. So make sure you upload the correct ones.

Also run that script which Chris mentioned to diagnose anyother possible reason for this issue.

Thanks and regards
Manish
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