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reinstall problems
PostPosted: Sat Mar 18, 2006 11:54 am Reply with quote
IanWilcox
Newbie
Joined: 12 Mar 2006
Posts: 3




Hi

I payed with paypal : vivalawilco@scuzzed.com

ive moved to a new server and tryed restting up the script on my domain richgits.com

getting this error



You are installing TheRandomizer

Step 3 : Activating your license


Your license is not valid. Please check if you entered the correct value for it.
If you are upgrading the your system, make sure to upgrade your license key. Please contact Therandomizer.net or
your authorized reseller. If you dont have a license you can buy a license from TheRandomizer.net or from an authorized reseller.

below is my eariler email from yourself

Dear Scuzzed Radio,

Thank you for purchasing TheRandomizer V3.1. Your can access your client area with the following details.

URL : http://www.therandomizer.net/login.php
Username / Password : XXXXXXXX / XXXXXXXXXX
(note: username/password are case sensitive)

If you need hosting for your randomizer, do check www.therandomizer .net/hosting.php

If you need to book a domain name, please check http://domains.techhorizon.net/

In case of any questions feel free to email us at support@therandomizer.net or post at support forums http://www.therandomizer.net/forums/

Best regards
Manish Singh
www.therandomizer.net
--
The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the
addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

www.techhorizon.net



ive used the key in this email and it doesnt seem to work


Many thanmks

Ian
Re: reinstall problems
PostPosted: Sat Mar 18, 2006 3:57 pm Reply with quote
Chris
Site Admin
Joined: 05 Feb 2005
Posts: 304




Hi IanWilcox,

You need your license reset, that's all. Once you install our script your license key is used up and can't be re-used unless reset as a security precaution, so you need to contact Manish and have the license key reset.

Chris
PostPosted: Sat Mar 18, 2006 9:32 pm Reply with quote
IanWilcox
Newbie
Joined: 12 Mar 2006
Posts: 3




Hi ive emailed him but no responce anyway you can do this , you sent me the program and licence when i sent my paypal recipt your way ...
Ian...Check Your Email...
PostPosted: Sat Mar 18, 2006 9:52 pm Reply with quote
Chris
Site Admin
Joined: 05 Feb 2005
Posts: 304




Hi Ian,

I don't know what happened there, but I can't locate your license in my database, I resent a new license for install to your email.

Chris Wink
License now working
PostPosted: Sat Mar 18, 2006 10:27 pm Reply with quote
manish
Site Admin
Joined: 12 Apr 2004
Posts: 561
Location: India




IanWilcox wrote:
Hi ive emailed him but no responce anyway you can do this , you sent me the program and licence when i sent my paypal recipt your way ...

Your license has already been reset and email sent two hours back Smile

Chris wrote:
Hi Ian,

I don't know what happened there, but I can't locate your license in my database, I resent a new license for install to your email.
Chris, you can cancel the extra license Wink. The previous license automatically moved to Ian's account when his clientarea account was created Smile

Best regards
Manish
Re: License now working
PostPosted: Sun Mar 19, 2006 12:15 am Reply with quote
Chris
Site Admin
Joined: 05 Feb 2005
Posts: 304




You got it Manish! Very Happy

Chris
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